BPO:
Mactonweb offers an entire suite of Business Process Outsourcing (BPO) services which includes Transaction Processing, and Finance and Accounting Services.
Transaction Processing - Mactonweb offers highly secure, backend support and processing of large volumes of transactions for prospective clients. Our offerings include generic transaction processing and vertical-specific transaction processing services for our focus verticals.
Finance and Accounting Services - Mactonweb's finance and accounting services offerings cover the entire range of accounts including accounts payable/receivable, client billing, audits and revenue accounting.
Back Office Support
Mactonweb integrates various communication channels such as online chat, email, and telephone to offer full sales and customer support services tailored to our client's specific needs. Our service delivery platform integrates internet communications and 24 hour call management services to provide online customer service and ordering assistance using voice or text communications. This service is designed to give online customers immediate attention, improve customer service satisfaction and increase online sales.
| |
 |
|
 |
|
